Privacy Policy

Last updated: May 29, 2026

This is an interim version of our Privacy Policy. We're working with legal counsel on the final document. For data access, export, or deletion requests, contact us on Discord.

1. Who We Are

dcshot is operated by Datahold s.r.o., a company registered in the Slovak Republic. We are the data controller for the personal data described in this policy.

2. Data We Collect

When you use dcshot, we collect:

Discord profile data via OAuth — your Discord user ID, username, avatar, and the list of Discord servers you can manage. We receive this from Discord; we don't ask for your Discord password.
Account & role data — which guilds you belong to in dcshot, what role you have, and your assigned permissions.
Billing data — credit purchases (amount, date, payment provider ID). Card details are processed by Stripe and never touch our servers.
Service activity — audit log entries (who did what), bot activations, voice channel assignments. We do not record voice audio; voice is relayed in real time and discarded.
Technical data — IP address, browser type, and basic logs for security and abuse prevention.

3. How We Use Your Data

To provide the Service — authenticate you, route voice audio, manage bots, process payments
To enforce permissions and prevent abuse
To send transactional notifications (e.g., payment receipts) when applicable
To comply with legal obligations (tax, accounting, lawful requests)

4. Third-Party Services

We rely on the following processors:

Discord — authentication and voice channel access
Stripe — payment processing (card details, fraud detection)
Google Cloud / Firebase — hosting, database, authentication infrastructure
Microsoft Azure — voice relay servers

Each of these has their own privacy policy. We share only what is needed to operate the Service.

5. Data Retention

We keep your account data while your guild is active and for a reasonable period afterward. Audit logs are kept for at least 12 months for security and accountability. Billing records are kept for as long as accounting and tax law requires (typically 10 years in Slovakia). You can request earlier deletion subject to legal retention obligations.

6. Your Rights (GDPR)

If you are in the EU/EEA or another jurisdiction with similar rights, you can request to:

Access the personal data we hold about you
Receive an export of your data in a portable format
Correct inaccurate data
Delete your account and associated data (subject to legal retention)
Object to or restrict certain processing
Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us on Discord.

7. Cookies and Local Storage

We use essential browser storage (localStorage, sessionStorage) to keep you signed in and to remember your theme preference. We do not use third-party advertising or tracking cookies.

8. Security

We use industry-standard measures to protect your data — encryption in transit, strict access controls, and limited internal access. No system is perfectly secure, however. If you notice a security issue, please report it on Discord.

9. Children

dcshot is not intended for children under 13 (or your local minimum age for digital consent). We do not knowingly collect data from such users.

10. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date above reflects the latest revision. Material changes will be communicated through the Service.

11. Contact

For privacy questions, data requests, or to reach our data protection contact, message us on Discord.